Addison Fire & EMS Switches to EMS Manager for Online Employee Scheduling and Certification Tracking

Seeing neighboring departments using EMS Manager for online employee scheduling and workforce management, the Addison agency knew it was the best solution for their needs too.

Minneapolis/St. Paul, MN - Employee scheduling was really a hassle for Addison Fire & EMS before the switch to EMS Manager.  The agency used an electronic calendar and changes could only be done at one computer.  “I’d print out the calendar and then end up just scratching out names when changes were made because it was a pain to go back into the computer and print out another one,” says Tim Shaw, Fire Chief, Addison Fire & EMS, Addison, Michigan. “I really enjoy the ease of use with EMS Manager.  If a member wants to just work Mondays and Thursdays, we just put it in once and he’s set for two years.  If employees want to trade shifts, they can go into the system and make the trade without me having to doing it.”

Another feature Chief Shaw likes is the ability to track certifications.  In the past he kept a spreadsheet on his computer and a hard copy in each member’s file.  Now he can see at a glance who is due for certifications.  “EMS Manager flags members whose certifications are coming up so I don’t have to worry about it anymore,” adds Shaw.

EMS Manager is accessible at all times from any computer with internet access. Administrators are not tied to only one computer to create and maintain their schedule and member data.  And, anyone who has been granted log-in credentials can access the system to view their personal schedule, view the entire schedule, make trades, accept shifts, give up shifts, request time off and “call in” sick.  Conveniently, EMS Manager is accessible by simply logging in to the system’s mobile web app too.  “Our members use the EMS Manager mobile web app to trade shifts and giveaway shifts,” indicates Shaw.

Other handy EMS Manager features include an events calendar, forum and easy payroll integration.  Agencies who subscribe to EMS Manager receive free training, free technical support and free system updates.  “I’ve used both the free training and free tech support. It’s very helpful to have access to these services whenever and wherever I need it,” says Shaw.

About EMS Manager
Aladtec, Inc. is a proud provider of web-based software solutions for online employee scheduling and workforce management applications. The company’s flagship products, EMS Manager and FIRE Manager, are leaders in the public safety sector. Together with their newest product, Zanager, they serve over 825 EMS agencies, fire departments, police departments and other businesses. Over 50,500 employees use Aladtec’s online employee scheduling and workforce management products. Aladtec is headquartered just outside the Minneapolis/St. Paul metro area in Hudson, Wisconsin. For more information, visit

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