Knowing if performance is getting, worse, or staying about the same - it can have a big impact on management decisions. The tool that helps us understand how things are going is also one of the most important data visualization tools in the quality management toolbox - the run chart. This vlog will explain the basic elements of a run chart and how often to add new data points. This vlog from the Center for Systems Improvement is the first video in series that will look at run charts, understanding the variation you see in a run chart, and then, how to interpret the run chart to make management decisions.
Duration = 8 min 9 sec
Link to CSI webpage: https://improvethesystem.com/2018/02/run-chart/