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When the system SNAPs: How food and policy uncertainty will reshape EMS

“The next evolution of EMS leadership will not be measured by how many calls we answer, but by how many crises we prevent.”

Hunger (XL)

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The Supplemental Nutrition Assistance Program (SNAP) is the cornerstone of America’s fight against hunger, serving over 41 million people every month. Administered by the U.S. Department of Agriculture, SNAP provides electronic benefits that help low-income households purchase food; a safety net that stabilizes families, communities and, indirectly, our healthcare system itself.

When this safety net is weakened, or worse, fails, the ripples are felt far beyond the grocery aisles.

They show up on 911 screens, in the patterns of repeat calls, and in the strained hands of the EMS clinicians who respond.

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The impact of SNAP uncertainty

On Nov. 1, 2025, a federal funding lapse delayed SNAP benefits for the 41 million Americans who rely on this benefit. States have been left scrambling, contingency plans are uncertain, and families are being urged to stretch what remains on their Electronic Benefit Transfer (EBT) cards. For those living paycheck to paycheck, that uncertainty is destabilizing, but for EMS, it is predictive.

When people lose access to food, utilities or housing support, their health and stability erode in quiet ways that eventually become loud emergencies. Delays or reductions of SNAP don’t just affect the poor — they reshape local acute care and emergency response demands. The pandemic-era of SNAP had measurably reduced food insecurity. When those benefits expired, Health Affairs reported an 8.4% increase in food insecurity nationwide. That is not an abstract data point — it’s a stress test for the social systems that surround us, including EMS.

SNAP, like healthcare itself, is a social contract. When that contract wavers, it exposes the fragility of our social infrastructure, and the degree to which EMS has become both responder and witness to the nation’s inequity.

The social determinants behind the sirens

Emergency medicine often deals with the symptoms of social distress. Behind many of our calls lies a social determinant: food, housing, transportation, education, medication or safety. In other words, what we often document as “chief complaints” are really the downstream effects of social challenges.

EMS professionals now find themselves again at the front line of public health, population health and social care all at once. Our ambulances increasingly serve as mobile observation posts for community well-being. The end of SNAP benefits and the uncertainty surrounding their renewal have underscored this realty: clinical emergencies are rarely isolated medical events — they are the social ledger of community health.

This recognition should not burden EMS — it should empower it. The growing intersection between health and policy means that emergency services must evolve into more adaptive, data-driven systems, capable of responding to — and not just transporting — social need.

The “One Big Beautiful Bill” and what it means

While SNAP faces uncertainty, the much discussed “One Big Beautiful Bill Act” (OBBBA) proposed to redefine how healthcare and social policy interest. While its legislative fate remains uncertain, the intent is clear: to consolidate and modernize the funding streams that address the social determinants of health — from nutrition and housing to behavioral health and care access.

For EMS, this represents a profound transition. For decades, reimbursement has been tied almost exclusively to transport. The OBBBA and similar policy changes aim to incentivize outcomes over outputs and recognize that preventing crises and connecting people to social supports is as valuable a service as the lights-and-siren response.

This shift has the potential to reshape the financial and operational DNA of EMS. Systems that demonstrate community impact, integrate with public health and collect meaningful SDOH data will be best positioned to thrive in this new environment. Agencies that remain narrowly focused on transport alone may find themselves increasingly marginalized.

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Redefining our role

EMS has always been adaptive. From wartime roots to today’s mobile integrated health (MIH) models, the profession has evolved with each new social reality. The current SNAP uncertainty is another inflection point. The lines between healthcare delivery, social care and emergency response are blurring faster than ever — that creates both risk and opportunity.

The opportunity is clear: evidence demonstrates that EMS can lead the integration of social determinants of health (SDOH) into emergency care. By tracking food insecurity, housing instability and other social factors in our electronic patient care records, we can offer real-time insights into community rends that hospitals, policymakers, and public health department may not see.

Preparing for the next iteration of EMS

The convergence of SNAP instability and transformative healthcare legislation is more than a political story; it is a leadership challenge. EMS leaders must start preparing for systems that are rewarded not based on process measures, like response times, but on measurable community outcomes.

To thrive in this new era, EMS must:

  1. Embrace data as a social diagnostic tool. Aggregate and analyze SDOH indicators from field documentation to identify emerging vulnerabilities
  2. Build partnerships beyond healthcare. Engage local food banks, social services and community health networks as part of coordinated care pathways
  3. Invest in workforce stability. Recognize that some EMTs and paramedics face the same social vulnerabilities as their patients; addressing those needs strengthens organizational resilience
  4. Prepare for reimbursement reform. Anticipate how the OBBBA and related initiatives will align payments with prevention, integration and social impact

The road ahead

The uncertainty surrounding SNAP is more than a budget hiccup — it’s a mirror reflecting the fragility of America’s safety nets. Peering into that reflection, EMS can see its future roles more clearly. The profession that once defined itself by rapid response must now define itself by relevance — by its ability to understand, measure and mitigate the social conditions that generate emergencies in the first place.

In the months and years ahead, as food assistance, healthcare and social policy become more interconnected, EMS will no longer be just an emergency service. It will be a social stabilizer, a public health partner and a community intelligence system.

The next evolution of EMS leadership will not be measured by how many calls we answer, but by how many crises we prevent.

What EMS leaders need to know now

Matt is an EMS/mobile healthcare consultant with PWW | Advisory Group, focusing on assisting local communities, EMS agencies, fire departments, ambulance services, hospitals and other healthcare organizations evaluating and improving their EMS and mobile healthcare delivery systems. Prior to joining PWW|AG, he served as the chief transformation officer for MedStar Mobile Healthcare, the Public Utility Model EMS system serving Fort Worth and 13 other cities in North Texas where he helped guide the development and implementation of innovative programs with healthcare and community partners to transform the role of MedStar in the healthcare system and community. Matt has a master’s degree in healthcare administration, with a Graduate Certificate in Healthcare Data Management. He is an emergency medical technician (EMT), past president of the National Association of Emergency Medical Technicians (NAEMT) and the executive director for the Academy of International Mobile Healthcare Integration (AIMHI), an association comprised of high-performance and Public Utility Model EMS systems across the United States and Canada.
Shannon Gollnick provides strategic guidance to public, private, and nonprofit EMS agencies nationwide. A nationally registered and certified flight paramedic, Shannon brings 20 years of frontline and leadership experience in both air and ground EMS. With a bachelor’s and master’s degree in management and strategic management, plus a doctorate focused on organizational behavior and leadership, Shannon combines academic expertise with practical EMS knowledge. His dissertation focused on the levels of compassion fatigue, as well as burnout levels and sources amongst paramedics at various stages of their careers. Shannon remains an active paramedic in South Carolina and has held leadership roles including chairperson of the Hennepin County EMS Council. He has contributed to developing mobile integrated healthcare and enhanced deployment models for municipal 911 systems.
PWW Advisory Group (PWWAG) is the next generation solution for EMS and mobile healthcare organizations nationwide, offering the most comprehensive suite of services in the industry. We provide a comprehensive set of revenue cycle management, human capital, compliance and advisory solutions while driving the industry forward with advocacy and innovation. PWW Advisory Group is led by founders Steve Wirth and Doug Wolfberg, and the Group is comprised of industry thought leaders who have provided practical and transformative solutions for the past 25 years to thousands of EMS and mobile healthcare organizations. Our goal is to help you navigate the complex regulatory landscape with confidence and ease so that you can focus on providing vital services to your communities.