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Like those medics I now know my true calling is to be a hero in someone else’s eyes, but a normal everyday person through my own eyes
HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Working from home is the new normal for support staff: Lifestyle, office setup and HIPAA are key factors for being productive and compliant in the home space
When working from home isn’t an option: download a checklist for reducing the risk of transmitting exposure after returning from a shift
Here’s how two dispatchers are working to ensure that there are no shortages of EMS workers in every community
Communications from public safety agencies can be a source of reassurance during this perilous time
How first responders can use deliberate rumination to positively process their COVID-19 experiences
In this episode, our co-hosts speak with Paramedic John Dillon, who describes his experience being diagnosed with and overcoming COVID-19
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.