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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
We asked readers for advice on learning and studying pharmacology and received dozens of fantastic responses
CPR
Chris Cebollero and Kelly Grayson break down the CPR changes without the drama (but they talk about that, too!)
Lessons from agencies mastering real-time collaboration under pressure
The new CCL 166 Type III ambulance will premiere at EMS World Expo 2025, delivering a redesigned action area, 25% more storage capacity, and more practical features to enhance fleet performance
This conversation delves into the importance of proactive brain care, leadership resilience and the future of AI in healthcare
After the abrupt dismissal of the federal EMS advisory council, outgoing members are stepping up — ensuring the next cohort won’t start cold
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.