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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

Delivering out-of-hospital care in rural and remote environments poses unique challenges, including distance, time to care and other barriers to access
In a crossover post, Behavioral Psychologist Dr. Denise Dudley joins host Chris Cebollero to discuss corrective feedback for managing different personality types
Collaboration between EMS and receiving facilities has not only allowed medics to be part of the overall care team – it’s also given them a place in the continuum of care
Modern and legacy 911 telecommunication systems have weaknesses and potential failure points, which puts civilians and responders at risk
The first responders fee was newly implemented to prevent fire station brownouts
The call center serves as the nucleus for the city’s emergency response network and taking calls from those who need help
A report detailing the disruption says a mixture of human and technological error during a software upgrade rendered the system unstable for several hours
Rock County 911 releases follow-up to their viral “Uptown Funk” video to spread awareness about the “Problem” of 911 hang-ups and butt dials
City officials quickly decided to use the 311 call center as an alternative but debated for at least a half hour how to let the public know about the problems
The shooter falsely told negotiators that he strapped explosive onto four hostages
The system was restored after being at least an hour down Tuesday night
The video shows the EMTs choosing to continue to wait for their food at a White Castle location instead of answering a call from dispatch
A critical component of the coalition’s plan is a legislative initiative designed to increase national and state-level NG911 leadership
An off-duty paramedic used a radio traffic app to update a comment on the Pulse Facebook page throughout the incident
Individuals who call four to eight times in a year would be charged a $25 fee for each emergency vehicle that responds
It took 18 minutes for any ambulances to arrive to the scene; it took a paramedic 13 minutes
Officials said a delay in dispatch to a multi-scene accident caused three additional accidents to occur
The pilot rehab program would reduce repetitive emergency calls and increase first responder availability
Paramedics were called because Ohio police suspected the intoxicated mom might have also been having a diabetic emergency
The evidence tells us that not using red lights and sirens should be the rule – and using them should be an infrequent exception
A full life weighs more than an empty one, but who I have become because of my EMS experience has made me a better friend and caregiver
The Va. dispatcher instructed the child’s father to perform chest compressions while waiting for EMS to arrive
Over 100 ambulance service employees will be laid off by July
The treadmill helps North Dakota dispatchers combat adverse health effects of sitting for long periods
What a dispatcher says and does the second a 911 call comes into the Ebensburg center often means the difference between life and death
By triaging patients with mental illness, especially repeat users, the Grady EMS Upstream Crisis Intervention Group provider has improved care, saved significant money and boosted morale
The agency had an 83 percent compliance rate; their contract requires a 90 percent rate
‘Last Week Tonight’ segment confronts the inability of 911 systems to find callers as easily as a pizza delivery app or an Uber driver
The ambulance was damaged and had to be towed away after the 22-year-old crashed it
The dispatcher assisted the home delivery of a baby via step-by-step phone directions
Mayor Kevin Faulconer outlined plans to improve and alleviate current 911 system issues