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Sponsored Content
Paramedic Chief

Relationship building for leaders

Robbie MacCue and Lisa Giruzzi share the importance of emotional intelligence and the ability to communicate at all levels

September 06, 2022 01:58 PM • 
Rob Lawrence
Sponsored by
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This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.

In a continuation of the Inside EMS podcast, Host Rob Lawrence picks up the EMS leadership discussion with Robbie MacCue, FP-C, MBA and Lisa Giruzzi of the EMS Leadership Academy.

Robbie, Lisa and Rob discuss a systems approach to leadership, emotional intelligence, encouraging freedom of thought, relationship building, effective listening and – above all – the ability to communicate at all levels.

Robbie and Lisa will be launching the 4th Annual Leadership Summit on September 20-24th, virtual and free at www.emsleadershipsummit.com. Rob Lawrence will be a featured speaker.

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Rob Lawrence
Rob Lawrence

Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the director of strategic implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.

He previously served as the chief operating officer of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Additionally, he served as COO for Paramedics Plus in Alameda County, California.

Prior to emigrating to the U.S. in 2008, Rob served as the COO for the East of England Ambulance Service in Suffolk County, England, and as the executive director of operations and service development for the East Anglian Ambulance NHS Trust. Rob is a former Army officer and graduate of the UK’s Royal Military Academy Sandhurst and served worldwide in a 20-year military career encompassing many prehospital and evacuation leadership roles.

Rob is a board member of the Academy of International Mobile Healthcare Integration (AIMHI) as well as chair of the American Ambulance Association’s State Association Forum. He writes and podcasts for EMS1 and is a member of the EMS1 Editorial Advisory Board. Connect with him on Twitter.