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Ohio ambulance service staff slashed from 66 to 14

The service says it had to “dramatically” downsize when the city took over emergency transport

By Doug Staley
The Independent

MASSILLON, Ohio — Declining revenue has forced Smith Ambulance of Stark-Summit to relocate its corporate headquarters and shift most of its employees out of Massillon to other facilities.

In the last two years, Smith has moved roughly 66 full- and part-time jobs out of the city, reducing its work force to 14 employees. Operations at the Erie Street facility ceased in mid-September after the company’s dispatching center, wheelchair division, marketing and human resource departments were merged with existing offices in Dover and Canton, according to Robert Smith, who serves as president of Smith Ambulance of Stark-Summit and Smith Ambulance Service, which serves Tuscarawas County.

“It’s a shame. It’s a nice building. I do not have the volume to sustain the business,” Smith said.

Full story: Smith Ambulance downsizes, moves HQ from city