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Family sues ‘luxury’ ambulance company that dropped patient

A 90-year-old woman ended up in a coma when the service, which provides flat-screen TVs and other amenities, allegedly let her fall on her apartment stairs

NEW YORK — The family of an elderly woman who died filed a lawsuit claiming a private ambulance service boasting “luxury transport” dropped her on the way home from the hospital and those injuries eventually killed her.

Court papers allege EMS providers dropped Maddalena Santoro, 90, as they were taking her up the stairs and into her Manhattan apartment December 2012, the New York Post reports.

“Her head hit one of the marble stairs, and she ended up in a coma,” said lawyer Jeffrey Antin. She was in good health otherwise, and was going to the hospital for wound care, he added.

The service, Citywide Mobile Response Corp. boasts advanced medical transport services, and provides plush ambulances featuring 400-thread-count linens, flat-screen TVs, surround sound and a “multi-mode lighting system.”