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Fitch & Associates

The Leadership Edge

For more than three decades, the Fitch & Associates team of consultants has provided customized solutions to the complex challenges faced by public safety organizations of all types and sizes. From system design and competitive procurements to technology upgrades and comprehensive consulting services, Fitch & Associates helps communities ensure their emergency services are both effective and sustainable. For ideas to help your agency improve performance in the face of rising costs, call 888-431-2600 or visit www.fitchassoc.com.

LATEST ARTICLES
Look to the factors impacting EMS revenues – logistics, technology and resource matching – to manage deliverables
How to recognize signs of stress in personnel and offer support during the COVID-19 crisis
Foundational beliefs will guide EMS leaders through the challenges wrought by the COVID-19 pandemic
It’s not a matter of if, but when; be prepared by becoming familiar with the OIG workplan, and improving records management and communication across the agency
If an EMS provider’s diminished capacity prevents them from performing the job’s essential functions or puts anyone’s safety at risk, consider reasonable accommodations
Exploring the legal, marketing and administrative considerations for EMS agencies considering an ambulance membership program to streamline billing
From technical and decision-making proficiency to humility and ambition, these characteristics help leaders propel EMS agencies to a future of success
From engaging staff in strategic planning, and collaboration in organization goals, 5 strategies to EMS staff retention
Building and maintaining a qualified workforce remain the top concerns of EMS leaders and clinicians in 2019
Jay Fitch shares what to expect at this year’s leadership forum, from ET3 to practitioner health and safety, to the biggest controversies in EMS