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Fitch & Associates

The Leadership Edge

For more than three decades, the Fitch & Associates team of consultants has provided customized solutions to the complex challenges faced by public safety organizations of all types and sizes. From system design and competitive procurements to technology upgrades and comprehensive consulting services, Fitch & Associates helps communities ensure their emergency services are both effective and sustainable. For ideas to help your agency improve performance in the face of rising costs, call 888-431-2600 or visit www.fitchassoc.com.

LATEST ARTICLES
Focus on front-line operations, structured scalability and agency-specific enhancements
Find a mentor, start with what’s important and train like you fight to accelerate your EMS training and become an expert
From changes in the payor mix to compliance issues and data breaches, don’t hide under the covers when fiscal challenges rear their ugly heads
Eight ways to shape caregiver communications with patients and 4 key considerations for leading millennials
Striking the balance between agency independence and operational synergy through conflict resolution, funding and governance
Embracing conflict can help a fire/EMS organization’s team mature and increase organizational productivity
Solving a clear challenge, identifying champions and following these implementation steps will make change easier
Using LEAD principles, EMS leaders can encourage employee retention at their organizations
Pinnacle program co-chair, Jay Fitch, recounts the highlights from this year’s leadership forum