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Often, transportation is a barrier to receiving healthcare, which means EMS become that transportation even when the medical problem itself is non-urgent. Telemedicine, using technology to connect patients to healthcare practitioners remotely, can be used to triage patients, decreasing non-emergent ambulance transports, or to enable a higher level of care when access or distance prevent physical assessment.

Ambulances are regularly stolen from hospital emergency departments and incidents. Locking the ambulance is an absolute duty and should be a policy for every agency, as well as a habit for every EMS provider, like wearing a seatbelt.

As EMS moves away from a transportation service, the EMS1 treat in place topic contains the latest news, videos, podcasts and analysis on treat-in-place programs and reimbursement.