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Response Times

Resources to dispel three myths about hot response to improve clinician, patient and community safety
The Decatur (Illinois) Fire Department’s new permanent lift assist fee for calls to skilled nursing facilities or nursing homes is resonating with responders around the country
This episode reveals data-driven insights into tiered response models, community funding wins, and the growing role of local stories in national EMS advocacy
The average response dropped significantly since 2008 thanks to a computer-aided dispatch system and three municipal rescue squads now manned with paramedics
D.C. Fire and EMS says it took 28 minutes for the ambulance, and ALS medics were on scene within four minutes
Data obtained by the media show more than 1,700 Code 2 and Code 3 calls over the last six months where ambulances arrived more than 20 minutes after the initial dispatch
A doctor and his wife put more than $500K of their retirement money toward creating an ambulance service for an area in need of better resources
Officials in Hinds County are working on a solution to reduce ER hand-off times and get ambulances on the road quicker
The man was arrested after complaining that the medic took too long to arrive for a call about his fallen wife, saying he would shoot him if he didn’t leave
The parents registered a complaint after the ambulance was redirected twice in two hours to higher priority calls, and they drove their child to the hospital themselves
Funding for police was cut nearly in half, and emergency crews that need assistance from law enforcement are waiting longer for officers to arrive
Ambulances in the double digits have been lined up outside ERs, with EMS crews unable to leave until the patient is admitted
Timeline of DCFEMS response to stranded subway riders leads to more questions than answers
An ambulance transporting a man severely injured after a crash had to be rerouted after a crowd protesting police brutality shut down the highway
The city’s preliminary timeline confirmed that passengers waited more than a half-hour for help, and that more than an hour passed before an ambulance began carrying the dying woman to a hospital
100 volunteers will launch the program and will have access to a mobile app linked to the city’s 911 system; it’s modeled after a successful Israeli program
Important part of reforms to reduce response times and increase accountability
The average response was nine minutes, 53 seconds; the city’s ALS response should be eight minutes, officials say
The new, $265,000 building will help cut response times across the 26-square-mile coverage area
New data will help increase accountability, improve decision-making and lead to better allocation of personnel and equipment
Some changes, like hiring 16 medics and increasing ambulances have been made; others are more long term, like contracting with on-call providers for busy days
The mayor said ambulance response times average five to six minutes since privatizing the service; firefighters say that isn’t always the case
Amid response time struggles, he said his wife felt “very comfortable” with the arrival of an ambulance in 12 minutes, two minutes over the 10-minute goal
The wait is drawing criticism after a Detroit News reporter suffered stroke-like symptoms while there covering a meeting
Firefighters wrote a letter to the mayor citing a grave crisis in direction and leadership
Hosts Chris Cebollero and Kelly Grayson talk about the need for more research around response times, and how to best treat anaphylaxis patients
Niagara County responders remain reliant on inadequate radios as public opposition slows work on two towers
The fire district plans to raise taxes to increase EMS services after a 2013 reduction resulted in inadequate response times
The memo outlines concerns about a pattern of “medic to follow” calls increasing between 5 and 8 a.m.
Advocating for change is the only way to make EMS hopes and predictions a reality for the year ahead