Concerns arise over EMS response times in Ala. town

County commission officials sent Green Pond Fire and Rescue a cease and desist order that prevents crews from responding to calls


By EMS1 Staff

GREEN POND, Ala. — Residents in an Alabama town are voicing their concerns regarding its ambulance services' response times.

CBS42.com reported the longer response times are due to the town sitting in two jurisdictions – Tuscaloosa and Bibb counties. Green Pond Fire and Rescue, which began service in February, says Tuscaloosa County Commission officials sent a cease and desist order that prevents crews from responding to calls in Tuscaloosa County. Green Pond Fire and Rescue also refused to sign a franchise agreement from the commission, according to the report. 

As a result, callers are now waiting 30 to 45 minutes for a responder to arrive on scene.

"It makes me feel nervous because you can't plan on something going wrong,” resident Autumn Bullock said. "You don't plan on being sick and needing an ambulance, so it makes me super nervous and I am worried."

Currently, Green Pond residents who call 911 have their request routed to Tuscaloosa County or Bibb County. Lt. Cody Franklin said some Green Pond patients have had to wait 45 minutes for a responder to arrive. 

"What upsets me the most is they are not letting us do our jobs," Franklin said. "I signed up to be part of a department that helps a community in every way possible."

Tuscaloosa County Commission officials did not respond to requests for comment, according to the report.

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