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Recruitment & Retention

The EMS1 recruitment and retention topic includes research into what drives providers from the profession, tips for finding, recruiting, hiring and onboarding EMS personnel, as well as strategies for protecting provider emotional and physical health and increasing job satisfaction for the long haul

Esteemed fire chief and EMS lieutenant share lessons learned from community paramedicine program
EMS educator proposes a system that includes recognition for certified and degreed paramedics alike to overcome staffing crisis
New opportunities for EMS providers means agencies must be willing to address pay, morale and poor leadership
It was closed for more than a year due to staff shortages and budget shortfalls, but reopened after voters approved an 11-cent property tax increase
NY ambulance unable to meet growing demands for emergency transport
Hiring eight full-time positions would mean better shift coverage and save money by cutting down on overtime
The roster ensures 24-hour ambulance coverage, but medics say over four consecutive days it means they’re available for duty all 96 hours
Minimum staffing drops to nine medics due to a decrease in tax revenue
Controversy erupted over a move from full-time to part-time staffing
Failure to respond to calls and lack of staffing led the county to halt operations
A department that mirrors its community demographics promotes trust, and leadership should actively push for this culture within its ranks
Major improvements include doubling the number of response units, and programs dedicated to EMT and prevention services
If you’re new to EMS, please don’t let jaded old-timers influence your perception of what truly matters
Officials say it’s the first time it’s happened since switching to a new 12 hour schedule, and response time wasn’t compromised
The decision to reduce personnel on each fire shift from nine to six ended the city’s high overtime costs
Leadership doesn’t have to come from the top, and San Francisco’s EMS shortage is a chance for rank-and-file leadership to advocate for major changes
It’s the only certified high school program in the state; students complete the training tuition-free as part of the district’s mission to “put Arizona to work”
Delays are not spread around the city equally; neighborhoods on the city’s southern rim were the most likely to suffer
She plans to draft a charter amendment requiring minimum levels of ambulance staffing and equipment for the struggling department
Agencies are fighting an uphill battle as advancements in the EMS field complicate as much as streamline the industry
The city recently converted to 12-hour shifts three to four days a week in an effort eliminate mandatory overtime that had many working 16-hour days
Here’s how EMS organizations can better prepare and mentor those promoted into supervisory or management roles
First 911 call placed and received in Haleyville, Ala. on Feb. 16, 1968; marketing and education opportunity ever since
Volunteerism - though noble - hides and skews the real cost of providing EMS in low-volume environments
Exceptional, effective communication is essential to successful EMS leadership
Without new volunteers stepping forward, the Lakota Ambulance Service may have to close its doors
The agreement involves working longer hours per day and is designed to help alleviate staff shortages; more details are expected soon
Anchorage is moving more medics to the busiest service areas areas at peak hours to address complaints that staff are overworked
Troubled dispatch technology, staff shortages, lack of ambulances and increased call volume weighing on the system
In order to effectively recruit and retain new volunteers from the millennial generation, we must engage their sense of altruism
EMS must either master all of health care, or carve a niche to gain professional recognition and financial stability
Lawmakers passed a three-year pilot program that includes giving a $500 annual stipend to volunteer recruits in 14 counties