Remember 2 Things: Angry patient de-escalation tips
People get upset about their situation and tend to take it out on those of us in EMS. Here are a couple of tips on how to develop rapport with angry patients and de-escalate the patient's anger so you can do your job.
This video, originally published on July 12, 2012, has been updated.
Continuing Education made simple. We get it: it’s not easy keeping up with training records and CE requirements. This is why EMS professionals & agencies nationwide trust EMS1 Academy to provide relevant CE on an easy-to-use learning platform. Access over 180 evidence-based and CAPCE-accredited courses. Get a free demo now