As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Underfunding, staffing challenges and rising demands are pushing EMS systems to the brink – learn the critical changes needed for the profession to thrive
SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
LEADERSHIP INSIGHTS
Be thorough, timely and proofread your PCRs to ensure your treatments and professionalism won’t be called into question
In EMS there isn’t anything more frustrating than a screaming, punching or spitting person with acute alcohol intoxication
From terminations to owning your mistakes — real talk for leaders who want to do better
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
All caregivers can find solace in small victories and salvation in providing comfort to those who are suffering
Is death notification training associated with decreased burnout among EMS professionals?
Explaining the reason you are unable to cover an open EMT or paramedic shift is unnecessary and counter-productive
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
The key to improving media relationships, public trust and crisis communication is a trained PIO who understands both the job and the story