As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
The artificial intelligence revolution has arrived; learn how OpenAI’s most popular innovation can add value to EMS
SPOTLIGHT ON AI
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.
Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence
From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
What the 2005 London attack teaches EMS leaders about scalable incident command and mutual-aid coordination
Discover how the Johari Window helps leaders uncover blind spots, show vulnerability and foster real connection with their crews
Danielle Thomas and Carly Strong redefine what leadership looks like in EMS
Steve Grau’s powerful wakeup call urging EMS leaders to prioritize mindset, breathwork and emotional clarity over management checklists
After a Connecticut EMT abducted a colleague twice, calls intensify for background checks and systemic hiring reforms in EMS