As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Using community paramedicine resources to monitor opioid-addicted patients detoxing at home could relieve the burden on EMS and ERs
Near-miss reporting can help build a culture of safety in your agency and improve the EMS profession as a whole
Positive beginning and ending patient interactions fall into the “serial positioning effect” and can boost patient care reviews
Patient-centered care partnerships with patients and family need to start at the top
Recognize the risk factors and symptoms of PTSD, and how to manage self-talk and meditate to reduce its physical and emotional effects
Position statements from our national leadership are helpful, but we must make culture change ourselves
Our co-hosts are joined by EMS1 Editor-in-Chief Greg Friese to discuss the most recent EMS trend report and what it means for industry personnel
Police sergeant challenges and educates EMS leaders to do more to reduce the risk and occurrence of sexual harassment for all employees
Jay Fitch, Ph.D., tells Pinnacle leaders that collaboration with colleagues and frenemies is critical to greater operational success