As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Planning for the future of EMS begins today, with tips on how to start succession planning and training the next-gen leader at the local and national level
If providers don’t feel like part of a team, they’ll seek a connection elsewhere
Ego, tradition, indifference and bad judgment can allow inappropriate behaviors to become normalized
Are we providing the same high-quality EMS treatments to all of our patients?
It’s not a matter of if, but when; be prepared by becoming familiar with the OIG workplan, and improving records management and communication across the agency
Can police, fire and EMS overcome the challenges we faced in the 2010s to prosper in the 2020s?
Like it or not, the reality of doing what we do is that EMS is a business, and like any business, income must at least meet or exceed expenditures to remain solvent and afloat
New York Fire Department EMS Chief Lillian Bonsignore credits the support and encouragement she received from the women in her life for her success in emergency medicine
Charlotte’s MEDIC deputy director explains how a proposed leave-at-home policy will be a well-researched study into giving the patient the right treatment at the right time