As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
It’s a two-way street; HR professionals should do more to understand the industry and fire/EMS leaders should better explain the needs of members
Build systems where staff can be rock stars: Insights from Drs. Dave Williams and Jonathan Studnek
Minimize mistakes and improve billing collections by confirming every PCR is accurate and descriptive
An Alabama recruit school is under investigation after video emerges of a staged EMS response in a bathroom
The patient care report needs to clearly and consistently demonstrate that patients received good patient care
This phrase has an amazing ability to get people in the middle of an angry rant to stop, listen, and reframe their argument
The decisions we make between calls might be just as critical, in the long run, as the treatment decisions we make during calls
Paramedic chiefs and EMS leaders need to set shift length based on call demand, available personnel, equipment supply and time on task