As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
There are great EMS employers out there, but finding them takes time, and the willingness to take risks on the unknown
Understanding the Employee Value Proposition is the key to attracting, engaging and retaining good people for your EMS organization
Protecting yourself from verbal abuse from a patient is one thing, but what if it’s coming from someone who is supposed to be your support network?
How clinical variation, management visibility and unintentional overtime impact provider fatigue, depersonalization
Assistant Chief Joel Koehn on servant leadership, empowering his team and focusing on organizational culture
If we want to keep up, it’s time we change gears and evolve from a traditional recruitment strategy
The role of reliable connectivity options in the modern EMS landscape
Lessons from a learning community, Part I