As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Dr. Shana Nicholson has remained energized by taking time off when needed and continuing her education to serve the EMS profession in different ways
In an industry where courage and bravery seem plentiful, we shrink from even the slightest appearance of social conflict
The dispute between Bonita Springs and Lee County over who should run the EMS service spills over into court
Manipulating 911 responses to favor one ambulance provider puts reputations — and patients — at risk
Organizations can benefit from an experienced medic working for them on the side, but it takes special handling
Dealing with a disrespectful doctor made for an awkward situation on a recent medical call
Patient survival rate is improving, but ambulance crashes are too often creating new patients
Train your staff on reasonable use of force to avoid legal and moral problems
Trusting your staff is a big component of building productive teams