As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
EMS can’t control the health care finance system, but providers should remain vigilant against fraud in their own business
There is a vital person behind every patient that you treat, and that person is you.
The person to replace retiring Chief Kenneth Ellerbe faces decades of neglect and animosity, but has the power to positively lead a department ripe for change
Field medics relying on inept command staff to promote quality is like an orphan relying on a drunk uncle to raise him right — it’s never going to happen.
In this week’s podcast, host Kelly Grayson is on location with a live audience from the Connecticut EMS Expo conference
Being prepared ahead of time means EMS managers can proactively determine what the agency can live without — before they’re told what must go
The abrupt change in service has led to instability and uncertainty; if the system fails, so will the community’s trust
It will be a public relations nightmare if assertions that response times have gone prove to be true
Chris Cebollero and Kelly Grayson bring expert perspective to hot topics, clinical issues, operational and leadership lessons to EMS personnel and leaders to be safe and successful