As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
When you truly listen to a group of angry EMS providers, there is always a bounce from negative complaints to positive affirmations
Follow these tips for explaining a mistake your manager made, responding to accusations of wrongdoing or suggesting an idea to improve your service
Forming a partnership with other EMS organizations in your region can improve the bottom line and provide better service to the community
New discoveries in the relationship between a person’s genetic makeup and their chances of developing PTSD holds promise for firefighter health
The selection of one trauma center over another should not be the basis for making operational changes
Do the right thing because it is right, but also do the right thing because your job, supported by the currency of public trust, depends on it
Teaching EMT and paramedic students with problem-based learning prepares them for how they will be expected to practice in the field
Take a mental “stand down” to review essential safety practices that can reduce the risk of injury from violence
Testing plays an important role in the application and promotion process, but needs to evolve to remain valid and useful