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EMS Management

The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.

The Monroe Fire Department’s Continuous Quality Improvement Plan provides an effective tool for evaluating and improving the quality of prehospital care
Chief Jerry Streich identifies the impact problem employees have on the organization and on collective department stress
FDIC presenters offer up tips on coordinating critical care team delivery, and adopting transformative actions once considered heresy
The new contract took four months of negotiations after Colorado Springs pulled out of the county service and caused some reshuffling
He’s accused of falsifying county reimbursement forms for training classes and travel-related expenses
The county public safety director requested another ambulance and five additional staff members to serve as “float positions” to cover shifts as needed
There is a vital person behind every patient that you treat, and that person is you.
They hammered out an agreement to temporarily calm a dispute over EMS costs
The program focuses on 254 Dallas patients who called 911 a combined 4,500 times last year; in 30 days, frequent flier calls have been reduced by 23 percent
The person to replace retiring Chief Kenneth Ellerbe faces decades of neglect and animosity, but has the power to positively lead a department ripe for change
Field medics relying on inept command staff to promote quality is like an orphan relying on a drunk uncle to raise him right — it’s never going to happen.
In this week’s podcast, host Kelly Grayson is on location with a live audience from the Connecticut EMS Expo conference
Controversy-plagued Chief Ellerbe, who has been chief since 2011, said he was not pushed aside and is retiring voluntarily
The agency is stepping up after West Shore EMS’s decision to end the service
Being prepared ahead of time means EMS managers can proactively determine what the agency can live without — before they’re told what must go
A firefighter asked to change his vomit-covered clothes and wash out the ambulance, but the request was denied
The abrupt change in service has led to instability and uncertainty; if the system fails, so will the community’s trust
Each side has accused the other of misleading the public, and they’re now refusing to share information with one another
The process will take nearly a year, and it’s meant to provide better cost savings and a higher level of care
Carla Hennessey is accused of using a county credit card for personal gain totaling $1,735
The new Nurse Health Line has been a huge success, and the Reno, Nev. program is well on the way to becoming sustainable and a model for other agencies
In a year and a half, he used his fake license during 16 calls and provided some level of EMT services to 40 people
“I love my job,” Timothy Greenlee said at the hearing. “I can return to be a better firefighter than I was before my addiction.”
The basic fee will be $405 and the advanced will be $508, for an estimated additional $1 million in annual revenue
The private ambulance company argues that the rule would hurt the community by taking them away from dialysis runs
The city’s rebuttal attempts to cast doubt on the report’s methodology, but the consulting firm hired by AMR dismissed the critique as “inaccurate”
The project is $1 billion over budget and years behind schedule; officials ordered a 60-day suspension to find out why
It’s “not a small farming community anymore” and many said there needs to be a transition away from depending on volunteers
Officials say it’s worth spending $200,000 on the new computers, and a 4.25 percent fee for a company to manage debt collection, to improve finances in the long run
The old volunteer department lost its contract to provide service and is seeking rent from the new department
Some officials worry about EMS coverage if a ‘too big to fail’ private firm fails
The director is looking to add two 12-hour shift positions to keep pace with increased call volume