Mich. fire, ambulance services work together in new year

By Dave Askins
The Ann Arbor Chronicle

ANN ARBOR, Mich. — The ball in Times Square has dropped a couple hours earlier.

Now, Terry Pappas, shift supervisor at Huron Valley Ambulance, is on the line with an elderly caller who’s lying on the floor, unable to get back into her chair.

“I know you’re miserable,” Pappas comforts the caller, as they wait together for the ambulance to arrive.

Full story: Labor negotiations have included discussion of how many responses firefighters make to various kinds of calls