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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Hosts Chris Cebollero and Kelly Grayson talk about the advantages of a tiered response system where the bulk of EMS providers are basic EMTs
The door was bolted, so he wiggled through an eight-inch opening to rescue an elderly woman who fell and was hypothermic
Complaints broadcast to the world 120 characters at a time should spark EMS managers to address underlying system problems
An EMS leader who uses these techniques to ‘flip the meeting’ will have a more engaged and efficient staff and a more agile and effective agency
EMS chiefs set the tone for workplace behavior and harassment; ‘what you allow, will continue’
Be prepared and intentional engaging with vendors to learn more about new products for your EMS agency
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.