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Is EMS still stuck in the “you call, we haul, that’s all” mindset?

The challenge is that patients are humans, with a countless number of variables to identify and sort

The investigation into this case is just beginning; we know about what happened for some time, especially since a lawsuit appears likely. This report highlights the ongoing concern that refusal of transport by EMS is a risky procedure.

There is no doubt we learn a lot while in training. Couple that with a few thousand patient contacts and we might feel confident in our ability to determine whether the patient is healthy enough to be left on scene.

The challenge is that patients are humans, with a countless number of variables to identify and sort. It’s not possible to be able to recognize all of them, not even for a physician.

When you consider that the doc has access to a variety of testing methods and about 10 times the training and education of a paramedic, it becomes apparent that we are poorly trained and equipped to conduct such assessments.

In addition, while changes in healthcare delivery might provide the average EMS provider options in transport decisions, at this time those avenues are pretty limited.

For better or worse, EMS continues to be rooted in the paradigm of “you call, we haul, that’s all” mindset.

Dramatic changes to that model are sorely needed, but so too is the need to be properly trained and educated.

Art Hsieh, MA, NRP teaches in Northern California at the Public Safety Training Center, Santa Rosa Junior College in the Emergency Care Program. An EMS provider since 1982, Art has served as a line medic, supervisor and chief officer in the private, third service and fire-based EMS. He has directed both primary and EMS continuing education programs. Art is a textbook writer, author of “EMT Exam for Dummies,” has presented at conferences nationwide and continues to provide direct patient care regularly. Art is a member of the EMS1 Editorial Advisory Board.