911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
In a crossover post, Behavioral Psychologist Dr. Denise Dudley joins host Chris Cebollero to discuss corrective feedback for managing different personality types
Collaboration between EMS and receiving facilities has not only allowed medics to be part of the overall care team – it’s also given them a place in the continuum of care
5 Texas EMS medical directors recount the operational and 911 triage challenges recent weather posed as power outages afflicted the region
Local leaders, communities, agency leaders and the media all have a responsibility to help support emergency responders’ well-being through research, intervention, policy and education
Amid a cluster of deadly mass shootings, police departments are exploring technology that would allow dispatchers to receive texts, photos and videos
The court ruled the malfunction wasn’t to blame for the man’s death and was ‘merely one of a series of factors that contributed to Sanchez not receiving timely medical assistance’
In 911 logs, released by the Orange County Sheriff’s Department, dispatchers describe calls from victims who were trapped inside the club
First responders have long used the antidote naloxone to revive people who’ve stopped breathing because of an opioid overdose
Officials said someone erroneously called 911 reporting hundreds of people needed medical attention for severe burns
The program could save the city money and drastically reduce the number of nonemergency calls by “frequent flyers”
The source of the trouble was software in Hawaiian Telcom’s call-processing equipment, which allowed only some calls to go through
The 5-year-old boy is recovering from deep but not life-threatening wounds to his head, face and neck
The problem forced medics to divert to a route that added at least a few minutes to get to the inmate in the bring him to an ambulance
The new program targets those in the population who repeatedly call 911 and use the hospital’s emergency room to address chronic illnesses
Modern and legacy 911 telecommunication systems have weaknesses and potential failure points, which puts civilians and responders at risk
The first responders fee was newly implemented to prevent fire station brownouts
The call center serves as the nucleus for the city’s emergency response network and taking calls from those who need help
A report detailing the disruption says a mixture of human and technological error during a software upgrade rendered the system unstable for several hours
Rock County 911 releases follow-up to their viral “Uptown Funk” video to spread awareness about the “Problem” of 911 hang-ups and butt dials
City officials quickly decided to use the 311 call center as an alternative but debated for at least a half hour how to let the public know about the problems
The shooter falsely told negotiators that he strapped explosive onto four hostages
The system was restored after being at least an hour down Tuesday night
The video shows the EMTs choosing to continue to wait for their food at a White Castle location instead of answering a call from dispatch
A critical component of the coalition’s plan is a legislative initiative designed to increase national and state-level NG911 leadership
An off-duty paramedic used a radio traffic app to update a comment on the Pulse Facebook page throughout the incident
Individuals who call four to eight times in a year would be charged a $25 fee for each emergency vehicle that responds
It took 18 minutes for any ambulances to arrive to the scene; it took a paramedic 13 minutes
Officials said a delay in dispatch to a multi-scene accident caused three additional accidents to occur
The pilot rehab program would reduce repetitive emergency calls and increase first responder availability
Paramedics were called because Ohio police suspected the intoxicated mom might have also been having a diabetic emergency
The evidence tells us that not using red lights and sirens should be the rule – and using them should be an infrequent exception
A full life weighs more than an empty one, but who I have become because of my EMS experience has made me a better friend and caregiver
