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Doctors make errors diagnosing patients. Are you shocked?

Medics serve the patient’s best interest by considering alternative diagnoses even as they are pressed to make a single diagnosis

An Institute of Medicine (IoM) study predicts that most people will experience at least one wrong or delayed diagnosis over their lifetime.

Are you surprised?

Yep, I wasn’t either.

This is yet another IoM report that essentially says that medicine continues to be more of an art than it is a science. And it is no wonder. With all of the variables influencing the health of an individual person, combined with our relative lack of knowledge about how the body exactly works, it’s actually surprising to me just how low the diagnosis error rate is.

Of course, the diagnosis error rate is probably underreported, as the study points out – not because of malice but simply oversight.

If we dig deeper the report findings have real implications for prehospital providers. Medics tend to operate in the diagnostic mode – perform an assessment, take a patient history, apply their knowledge of anatomy, physiology and pathophysiology, and come up with a field impression – working diagnosis – and apply a treatment plan based on that presumption.

Our challenge is that we perform the task of patient diagnosis with relatively limited knowledge and minimal diagnostic testing. It is presumptuous of us to believe we can definitively define what the patient is experiencing in the field, yet we are pressed to make one.

I suspect most of us are pretty comfortable allowing patients to refuse medical treatment and/or transport to an emergency department. Most of us will tend to err on the side of the patient’s care, carefully explaining the circumstances of the refusal, the consequences of refusing additional treatment and transport, and getting an explicit response from the patient that he fully understands the risks associated with such a decision. But many of us might allow a patient to refuse – or in reality, we refuse the patient – because we have diagnosed that the patient’s complaint is so trivial that it doesn’t merit further evaluation. That’s when things get dangerous and doesn’t serve the patient’s best interest.

The takeaway message is this – always consider alternative diagnoses. Keep your clinical mind open to other possibilities, allowing yourself to maintain a certain level of objectiveness and avoid a severe case of tunnel vision.

Art Hsieh, MA, NRP teaches in Northern California at the Public Safety Training Center, Santa Rosa Junior College in the Emergency Care Program. An EMS provider since 1982, Art has served as a line medic, supervisor and chief officer in the private, third service and fire-based EMS. He has directed both primary and EMS continuing education programs. Art is a textbook writer, author of “EMT Exam for Dummies,” has presented at conferences nationwide and continues to provide direct patient care regularly. Art is a member of the EMS1 Editorial Advisory Board.