NYPost.com
NEW YORK — A move to modernize city ambulance records has become a technical nightmare for city EMTs, who told The Post the system is leading to delays and slower response times.
The new tablet-computer-based system for recording ambulance calls has been hampered because the devices often freeze up and can’t send information when a Wi-Fi signal is unavailable, sources said.
“It’s a very weak wireless system, but the city got what they paid for,” groused one technician. “They were too cheap to pay for a stronger system.” Instead of recording vital information about each “aided” case on paper, EMS technicians are required to enter data on the tablet. A wireless router is attached to the EMS truck and provides the Wi-Fi signal.
Full story: Exclusive: New wireless tablets blamed by EMTs for ambulance delays