By Ryan Mills
The Naples Daily News
NAPLES, Fla. — The three 911 calls came in almost simultaneously.
It was just after 9 p.m. on Jan. 1, that shots rang out inside a North Naples apartment complex. Seventeen-year-old Jake Couture had been fatally shot, and Collier County’s 911 dispatchers were struggling to get the basics — who, what, where.
“Just come, please. Just come,” one of the callers implored.
Full story: Dispatch center takes more than 400 emergency 911 calls and 2,000 non-emergency calls per day