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Unforgettable calls is a space for EMS professionals to share your first-person accounts of critical moments on the job. Whether it was a patient rescue, a high-stress intervention, a MCI response, or a quieter encounter that changed your perspective, these stories connect the field with human insight. Submit your story, in your own voice and help others learn from your experience.

You’ve definitely buckled yourself into the rig and thought to yourself, “I’ll never forget that call.” You know those moments:

  • When everything that could go wrong did go wrong
  • When you made a difference that reminded you why you joined EMS
  • When your partner went above and beyond for a patient or colleague
  • When a patient taught you something you still carry with you
  • When you learned a hard lesson from a mistake or near miss
  • When humor or humanity cut through the chaos

We learn so much from the actions of others, even simply knowing that others have been through similar experiences. Share your unforgettable moments with the rest of the EMS1 community. Review our submission guidelines and email editor@ems1.com.

A serendipitous stop at a drive-in leads to saving a young man experiencing V-fib – and a new friendship
A well-coordinated response between lifeguards, EMS, and park officials led to full recovery for a 16-year-old patient with muscular dystrophy
Seven years after the Route 91 Harvest Festival MCI, a paramedic reflects on a frightening moment, and the lessons learned
“I had never seen a baby that small”
Students at Respond Right EMS Academy had just learned about seizures when hours later, their instructor began convulsing, leading them to put their newly learned skills to the test
Stabilizing a patient in despair suffering from tracheostomy bleeding
I started fishing in my handlebar bag for my Garmin InReach as I rolled up on a younger man attempting inadequate CPR on an older man”
It took police, firefighters and EMS working together to get this patient to the ambulance
FDNY Battalion Chief Daniel Sheridan shares the unforgettable close calls that have given him pause
A volunteer firefighter/paramedic was in the right place at the right time for an expectant mother and her visiting family
How to best manage our high-stress, time-compressed working conditions to control fight-or-flight response
An AEMT recalls a response to what appeared to be a stroke, which turned into a chest pain scenario
Band employee jumps in a swamp to assist with cardiac arrest
Acadian Paramedic Heather Waites and EMT Ryan Wilkenfeld were recently awarded for their actions after witnessing the crash
Paramedic Shea Lathrum and EMT Brandon Busch were returning from an out-of-county transport when they saw a car leave the roadway and catch fire
Breaking down police, fire rescue, EMS roles in a traffic incident management system
Daniel O’Beirne and Jordan Reed, two strangers with fire and EMS backgrounds, worked together to save a driver whose semi-truck struck a pole and burst into flames
Bob Stanczyk was putting out hot spots when he noticed discomfort in his left shoulder; alerting EMTs he didn’t feel right saved his life