Trending Topics

5 problems in patient transport that need to be fixed now

What if scheduling and finalizing a transport could be done in 60 seconds?


Learn the top five concerns with patient transport that need to be fixed now.

Jay Janner/Austin American-Statesman via AP

EDITOR’S NOTE: EMS1 is proud to be the Premier Media Sponsor of the Pinnacle Webinar Series. On Tuesday, Dec. 12, at 1 p.m. CT, Ricky Powell will discuss “5 problems in patient transport that need to be fixed now!” The webinar is presented by Fitch & Associates and sponsored by Traumasoft. Register today.

Patient transport could be much easier for ambulance providers, brokerages and hospitals. On average, staff members spend hours scheduling a patient’s transport and finalizing all the required paperwork for billing. What if all of it can be done in 60 seconds?

On Tuesday, Dec. 12, at 1 p.m. CT, Ricky Powell, with more than 30 years of executive experience managing EMS and ambulance service companies, will share his stories and insights in patient transport in a webinar titled, “5 problems in patient transport that need to be fixed now!”

Register to attend and learn:

  • Today’s problems in patient transport
  • How to automate the patient transport workflow
  • How to make data-driven decisions for patient transport

The Pinnacle Webinar Series is produced in cooperation with Pinnacle Media Partner EMS1. Ninth Brain is also Fitch & Associates’ learning partner.

About the speaker

Ricky Powell began his career in EMS while serving his country in the United States Air Force as a firefighter/medic. Upon completing his tour of duty with the Air Force, Ricky accepted a job with a small city fire department in Texas and a part-time job with a private ambulance service. He soon discovered that he enjoyed the fast-paced atmosphere of EMS and decided to leave firefighting for a full-time career in EMS.

Over the next several years, Ricky would spend his time growing his knowledge of the ambulance industry by managing operations through both private and municipal EMS contracts. In 2000, he founded Guardian EMS. Ricky is dedicated to improving the quality of EMS services and throughout his career turned to technology/data to achieve this goal. His was the first ambulance service in Texas to go to a completely paperless ePCR in late 2001. He worked with multiple software systems over the years and turned to Traumasoft in late 2018 to meet Allegiance’s needs for the future.

Read next: 5 questions to guide EMS transport decisions

For more than three decades, the Fitch & Associates team of consultants has provided customized solutions to the complex challenges faced by public safety organizations of all types and sizes. From system design and competitive procurements to technology upgrades and comprehensive consulting services, Fitch & Associates helps communities ensure their emergency services are both effective and sustainable. For ideas to help your agency improve performance in the face of rising costs, call 888-431-2600 or visit