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Fitch & Associates

The Leadership Edge

For more than three decades, the Fitch & Associates team of consultants has provided customized solutions to the complex challenges faced by public safety organizations of all types and sizes. From system design and competitive procurements to technology upgrades and comprehensive consulting services, Fitch & Associates helps communities ensure their emergency services are both effective and sustainable. For ideas to help your agency improve performance in the face of rising costs, call 888-431-2600 or visit www.fitchassoc.com.

LATEST ARTICLES
6 ways to improve your written communications
These are universal strategies for effective emails, social media posts, text messages and official reports
March 07, 2016 04:07 PM
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Fitch & Associates
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Preserving Trust: EMS Performance Improvement
Improve EMS provider performance with counseling, coaching and disciplining
Knowing when to use these management tools to identify and reduce at-risk work behaviors is critical to being a successful EMS leader
February 11, 2016 12:47 PM
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Fitch & Associates
Paramedic Chief
EMS leadership success: a time-tested and proven recipe
These 10 ingredients will help every EMS agency succeed in the year ahead
January 20, 2016 09:07 PM
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Fitch & Associates
Legal Issues
Great EMS agencies are never good enough
The best EMS organizations follow these four steps to continually improve personal and organizational performance
December 17, 2015 02:10 PM
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Fitch & Associates
Paramedic Chief
6 steps to turn great EMS ideas into actual, lasting change
Having a great idea is the easy part — getting others to see its potential takes hard work
November 18, 2015 08:27 PM
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Fitch & Associates
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Paramedic Chief
5 signs you’ve got an unhealthy EMS agency
An EMS organization with one or more of these problems is in severe distress and needs immediate managerial interventions
October 14, 2015 09:27 PM
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Fitch & Associates
Paramedic Chief
6 critical elements to build EMS system accountability
Accountability must occur at all levels of an organization, be tied to strategic goals and involve an ongoing process of evaluation and adjustment
September 17, 2015 04:34 PM
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Fitch & Associates
Communications
EMS leaders must treat employees equitably, not equally
If you treat everyone equally, no one will feel the need to go above and beyond because they don’t feel their actions are recognized or rewarded
August 19, 2015 06:44 PM
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Fitch & Associates
Communications
7 ways to make transparency an agency priority
Honest and early communication is almost always the best way to communicate with EMS employees
July 15, 2015 06:37 PM
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Fitch & Associates
5 tips for effective EMS leader performance reviews
Here are five tips to avoid common pitfalls in the annual performance evaluation process of paramedic chiefs and EMS supervisors
June 18, 2015 11:14 AM
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Fitch & Associates
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