San Diego EMS service fined for failing to meet response-time standards

Rural/Metro San Diego was fined $230,000 by the city and is required to submit a plan for improvement


By Jeff McDonald
The San Diego Union-Tribune

SAN DIEGO — The City of San Diego has fined private ambulance provider Rural/Metro Corp. $230,000, citing a failure to meet emergency response-time requirements over the past three months.

The penalties might have been higher if the fire department had not stopped tracking responses for the first six months of this year because of computer glitches.

Rural/Metro, based in Scottsdale, Arizona, pays the city about $10 million a year for the exclusive right to provide — and bill for — the city’s emergency response services.

Read full story: City fines ambulance firm $230,000

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