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Nev. EMS recruits Australian paramedics to ease Reno-area staffing shortage

Partnering with International Medic Solutions, REMSA Health is bringing trained medics from Australia into its northern Nevada workforce as about 60% of U.S. EMS agencies face staffing shortages

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RENO, Nev. — REMSA Health is looking abroad to solve a local staffing crunch, teaming up with International Medic Solutions to bring trained paramedics from Australia into its northern Nevada workforce.

REMSA Health COO Adam Heinz said close to 60% of EMS agencies across the country are short-staffed, even as Australia has more trained medics than it needs, KOLO reported. Under the IMS program, international candidates go through vetting, testing and training before they’re cleared to join REMSA Health or any other U.S. agency.

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“There’s not a lot of paramedics that are here in the Reno area that aren’t already working for a public agency such as the fire service, the hospital system, or here at REMSA,” Heinz said.

Heinz said REMSA Health graduates about 30 paramedics a year, but with Reno’s continued growth, he said the agency needs to keep expanding to meet community demand. He said international medics bring a unique perspective that complements the care REMSA provides.

Australian Paramedic Kyra Krukowitch has worked in Reno for the past year and a half and now trains new international medics joining the program. She said the transition has been one of the more challenging experiences of her career, but one that’s helped her grow and take on work she never imagined during her university years in Australia.

“So it’s been a bit of a learning experience; it’s definitely been one of the more challenging things I’ve ever done, but it’s made me grow so much over the last few years since being here, and I’ve done things I would’ve never thought I would’ve imagined doing while in university in Australia and the work experience out here has been phenomenal,” Krukowitch said

Krukowitch said having gone through the training herself gave her insight into the differences between the Australian and U.S. programs, allowing her to help guide new recruits through the distinct EMS systems, a transition she said was a major hurdle when she first arrived.

Is recruiting internationally a smart fix, or does it point to a bigger retention problem?



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Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. Have a news tip? He can be reached at news@lexipol.com.