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Paramedic Chief

The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.

Alan Cowen, fire deputy chief (ret.) Los Angeles City Fire Department, reflects on leadership lessons
From avoiding critical errors to fostering trust, discover 5 actionable strategies to master active listening to deliver better care
Start on the path to grant success by knowing the facts to refute common EMS grant myths
NASEMSO and the NHTSA launched a two-year project that will engage experts across the health care industry to help improve EMS management and clinical care
Officials said dispatchers worked manually during the outage and sent out emergency crews by radio
Officials say the move was to prevent news helicopters being mistaken for police units and being shot at
The problem is not the high number of family members hired by a department, but the department’s lack of leadership in finding out why
The updates provide more information for responding to patients with Ebola symptoms, and list specific PPE that EMS agencies should have on hand
Hosts Chris Cebollero and Kelly Grayson take the issue further, digging into problems with unnecessary oversight, and practical uses in telemedicine
The mishmash of untested PPE available is not proven to guard against Ebola; here’s how to get the best available PPE
He worked as an emergency physician, and the chief medical officer on a U.S. training vessel before holding the EMS post for three decades
Hosts Chris Cebollero and Kelly Grayson debate if it makes sense to put more BLS providers on the street while scaling back ALS for calls that better match their skills
EMS can get emotional; at some point your behavior is bound to hurt those around you, and it will take more than a simple ‘I’m sorry’ to fix things
Dr. Alex Garza on safely managing the virus, the transport role EMS will play, the chances of a vaccine, and if the world has the resources to fight this disease
This exercise leads to an understanding of your agency’s core values, which helps motivate employees at every level
Healthy conflict challenges the status quo, forces teams to consider different points of view, and results in a high-accountability environment
Allina Health’s management of a traumatic ambulance crash is a lesson in how to put core values first
The closed door meeting comes on the heals of an incident involving another slow response time, and the death of a 94-year-old at the scene
The 134 replacement ambulances were designed with paramedic feedback and will resemble European ambulances
EMS, fire and police who want pension benefits for same-sex partners will have to wait longer
Despite its 80 recommendations, the review credits responders’ efforts during the unprecedented bedlam
The study will focus on how the county would bill for services and collect payments under the new model
Hosts Chris Cebollero and Kelly Grayson discuss the importance of putting the patient first, how to handle the Ebola outbreak, and why EMS providers should have more respect for narcotics
Hosts Chris Cebollero and Kelly Grayson talk about the spread of the virus, and the panic it’s causing among EMS agencies and the general public
We may assume we’re well prepared to contain a possible outbreak, but it’s definitely worth the few minutes to review the basics of infection control
The guidelines highlight key areas to enhance overall preparation and response to potential or diagnosed Ebola patients