NYDaily News
NEW YORK — A new policy that changes the way EMS operators input emergency calls amounts to cooking the books, union officials charge.
An internal FDNY memo obtained by the Daily News orders workers to start the clock over in the middle of emergency calls that get more serious.
If someone reports a sick relative who doesn’t present any alarming symptoms, for example, the call would likely be classified as a low priority. But if the patient’s condition gets significantly worse — like a loss of consciousness — the call would be elevated to a high priority and an ambulance immediately dispatched.