As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From hazard mapping to resource deployment, AI is changing the way agencies prepare for major incidents
SPOTLIGHT ON AI
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
What the Full Medicare Ambulance Cost Report says about the EMS economic model
Ambulance services cannot afford to feed the billing department incomplete, inaccurate or misrepresented information
I am past concerned. I am past surprised. I am increasingly furious that we are still allowing this to happen.
Learn how smart documentation drives revenue, ensures compliance and reduces denials
Be thorough, timely and proofread your PCRs to ensure your treatments and professionalism won’t be called into question
In EMS there isn’t anything more frustrating than a screaming, punching or spitting person with acute alcohol intoxication
From terminations to owning your mistakes — real talk for leaders who want to do better
All caregivers can find solace in small victories and salvation in providing comfort to those who are suffering
Is death notification training associated with decreased burnout among EMS professionals?