As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
When you’ve seen one EMS system... you’ve seen only one EMS system
Union says mayor should apologize for “accusing firefighters of untoward acts”
Standards apply every day, all the time, on or off the job
It takes a lot of chutzpah – and no shame – to steal from your own agency
We need to look beyond the immediacy of emergency care to make the EMS vocation a profession
Ambulance companies should get paid, even when responding to hospital parking lots – but who’s on the hook?
Responding to the hospital parking lot costs time, resources – and patients’ money
When the people in the front of the ambulance clash, here’s how to get them back on the right road
Ignoring the telltale signs of a problem will not boost public trust