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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
Chris and Kelly also talk about the 911 dispatcher who has come under fire for her brusque replies to a woman who called to report a rape
The events we experienced early in our career can now help us empathize with those going through similar situations
Sure, more patients may receive ALS care faster with more medics, but are those patients better off if BLS providers are no longer proficient in actively assessing and treating patients?
EMS must either master all of health care, or carve a niche to gain professional recognition and financial stability
EMS can’t control the health care finance system, but providers should remain vigilant against fraud in their own business
There is a vital person behind every patient that you treat, and that person is you.
The person to replace retiring Chief Kenneth Ellerbe faces decades of neglect and animosity, but has the power to positively lead a department ripe for change
Field medics relying on inept command staff to promote quality is like an orphan relying on a drunk uncle to raise him right — it’s never going to happen.
In this week’s podcast, host Kelly Grayson is on location with a live audience from the Connecticut EMS Expo conference