As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
EMS providers to enter the warm zone with law enforcement to reach victims in need of lifesaving treatments
Healthcare delivery and payment is rapidly evolving; now is the time for EMS to act and be part of that change
As you build a dashboard of vital measures for your system, keep in mind the vital functions in your system which, if they failed, would have a major negative impact
Former Toronto EMS leaders Alan Craig talks about his transition to AMR, and where the agency is headed
An annual retreat where EMS leaders reflect on what they’ve learned from employees and patients helps one agency set a clear direction and establish priorities for the coming year
Fitch & Associates suggested minor tweaks to Pinellas County’s service, rather than decommissioning 25 fire-based rescue vehicles and eliminating 150 county firefighter positions
Understanding each others’ personalities fosters openness and trust, different approaches to a problem, and allows for alignment of strengths with team tasks
The simple yet powerful Model for Improvement holds the key to making real changes to an EMS organization
Rural/Metro executive Robert “Boo” Heffner accused the agency of cheating San Diego out of revenues in 2010, and then moved on to Falck, a Denmark company that operates fire and EMS services in 37 countries worldwide