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ESO acquires Dallas-based software firm

Austin-based ESO said the purchase of eCore Software extends the breadth of ESO’s product portfolio

Lori Hawkins
Austin American-Statesman

ESO, which sells electronic medical record software, is expanding its offerings with the acquisition of a Dallas-based software company.

Austin-based ESO said the purchase of eCore Software extends the breadth of ESO’s product portfolio. Financial terms of the deal were not disclosed.

ESO was founded in 2004 and provides electronic records, data and software management services for emergency medical services agencies, fire departments and hospitals. The company has more than 10,000 customers throughout North America.

In 2016, ESO raised $17.6 million to expand sales, marketing and product development. Prior to that, the company received about $7 million from investors.

Before starting ESO, co-founder and CEO Chris Dillie spent 15 years in emergency medical services, including a stint as district commander and quality manager for Austin-Travis County Emergency Medical Services.

Founded in 1998, eCore sells a software scheduling platform for emergency medical services agencies and fire departments. The platform provides employee schedule management, an online time clock and attendance and payroll control. The software generates and distributes employee schedules and lets employees provide feedback on scheduling. The time and attendance tool lets organizations compare posted schedules to actual attendance.

“The addition of eCore to our portfolio gives our customers access to a comprehensive suite of tools to help them improve efficiency all while focusing on what’s important -- using software and data to improve the health and safety of their communities,” Dillie said. “We believe this data is critical to help our customers manage work hours, paramedic and firefighter mental health, as well as other related topics.”

ESO said it will retain eCore’s office in Dallas.

The eCore acquisition isn’t the first time ESO has expanded through an acquisition. Two years, the company purchased Firehouse Software, an Iowa-based incident reporting and records management company. ESO in February opened an office in Des Moines that hosts the company’s fire division.


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