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EMS must act professional, even when a camera isn’t rolling

There’s hardly a mobile phone out there that can’t capture video, but EMS providers must maintain professionalism regardless of if they’re being filmed

Video cameras are ubiquitous today; there’s hardly a mobile phone out there that doesn’t have the capability of recording video. Whether it’s right or wrong, it’s a fact.

This Arizona episode of responders fighting and restraining a combative patient captures a tougher aspect of our job. Anyone who has been in a tussle like this will tell you how dangerous and difficult it is, even with numerous rescuers available. Injuring the patient or ourselves is highly likely. Performing this task requires training and discipline to maintain dignity for everyone.

Which sadly didn’t happen here.

Assuming the report that this was a post-ictal patient is true, it’s a shame that the firefighter took it personally. You just can’t do that. We are in a position, whether paid or volunteer, to take the high road and maintain our professionalism, even under these conditions.

Like all recordings, this clip just covers a few moments in time. We don’t know what happened before all of this went down. Did the patient have a weapon? Did he spit on the responders?

Despite these unknown factors, it’s still difficult to justify the actions of the responder. Moreover, at least one other crew member knew they were being recorded.

Could there have been a quick, quiet nudge by the others on the crew to help the responder control himself? He may have been ticked off, but maybe a lot could have been avoided in those few minutes.

Art Hsieh, MA, NRP teaches in Northern California at the Public Safety Training Center, Santa Rosa Junior College in the Emergency Care Program. An EMS provider since 1982, Art has served as a line medic, supervisor and chief officer in the private, third service and fire-based EMS. He has directed both primary and EMS continuing education programs. Art is a textbook writer, author of “EMT Exam for Dummies,” has presented at conferences nationwide and continues to provide direct patient care regularly. Art is a member of the EMS1 Editorial Advisory Board.