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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Resiliency training and a CISM program laid a foundation for the Richmond Ambulance Authority to support its providers’ mental health
Learn how peer support programs, EAPs and chaplaincy can help your providers weather emotional storms and mental health crises
Building mental and physical resilience isn’t just important — it’s essential for EMS professionals. If your program isn’t gaining traction, these 5 roadblocks could be to blame.
“Fatigue isn’t just about feeling tired. It’s a physiological and cognitive state that directly impacts decision-making, reaction times and the ability to perform under pressure.”
There’s no denying that EMS takes a toll on provider health; this 30-day challenge can help you get your life back
Shift your mindset and identity to achieve and maintain your objectives
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.