911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
When every moment matters, Tyler Technologies’ New World CAD gets critical information where it needs to go
Focus on front-line operations, structured scalability and agency-specific enhancements
In its second year, the benchmark report based on EMS national data digs deeper into five key metrics and adds two additional measures
Call was made public after mom was arrested for murder, child neglect, methamphetamine-related charges
Footage shows officer wrapping his arms around chief and physically moving him out of the way
Authorities there are investigating an incident where a 911 operator sent emergency crews to an address in the wrong city
At no cost, residents can sign up with the service and get text and email alerts from the Emergency Management Agency
Voluntary database that allows people to enter personal information, such as medical conditions and number of children in a house, that gives dispatchers information that could prove critical
Kaleb Langdalewas hospitalized in good condition, though doctors couldn’t reattach his arm
Witness: ‘I called 911, but it took forever for the paramedics’
Sheriff’s dispatch will merge with 911 center
New system will allow 911 call-takers to ask more and better questions
Under the plan, people who call 911 and receive paramedic care would be charged a $350 fee
Pilot initiative uses software to triage low-acuity calls to a nurse, who assesses situation and determines best course of action
UK’s 999 number is dialed 33,000 times per week in Wales alone; average of 597,000 calls every week are handled by emergency service teams
Without a guarantee that AMR will be the city’s ambulance provider for the full five years, the state may not let the dispatch deal go through
Project is a collaborative effort spearheaded by MassDevelopment which repurposes a former preschool into a state-of-the-art command post for police, fire and ambulance dispatching for four communities
Firefighter witnessed head-on collision and began administering aid but was told to clear scene when police arrived
2 of boat driver’s sons sustained brunt of impact, were lost
Fort Wayne City Council supported paying nearly $10 million for system despite not knowing exactly how to pay for it
Say priority-dispatching system will be safer for all concerned
Brought in to analyze LAFD’s response time reporting, Jeffrey Godown called for dramatic changes data analysis approach
These hoaxes might be indicative of changes in how people view public safety services
Xenia may explore countywide dispatch service; fire services may be offered to communities
System has been implemented at fire departments in Los Angeles, Chicago, many other North American cities
Sightseeing helicopter crashed in mountainous area outside town in December, killing 5
Dispatcher: ‘You’re calling 911 because you don’t like way that they’re making your sandwich?’
Agencies never implemented any recommendations laid out in report
New 16-point plan restructures the way dispatch calls are placed
Ohio 13-year-old: ‘My dad just killed my mom. He just told me to call you guys’
1st phase of statewide conversion will be finished this year with entire project slated for completion in 2016
Crash did not affect response times, and was attributed to “routine maintenance”
Stated that her ‘daughter’ collapsed; rescuers found Great Dane on the floor upon arrival on Easter Sunday
