911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Five insights to prepare for what the present, and future, hold in store for 911 dispatch communication centers
Striking the balance between agency independence and operational synergy through conflict resolution, funding and governance
Cradlepoint’s all-in-one mobile routers improved connectivity to support faster and more efficient emergency response
Brought in to analyze LAFD’s response time reporting, Jeffrey Godown called for dramatic changes data analysis approach
These hoaxes might be indicative of changes in how people view public safety services
Xenia may explore countywide dispatch service; fire services may be offered to communities
System has been implemented at fire departments in Los Angeles, Chicago, many other North American cities
Sightseeing helicopter crashed in mountainous area outside town in December, killing 5
Dispatcher: ‘You’re calling 911 because you don’t like way that they’re making your sandwich?’
Agencies never implemented any recommendations laid out in report
New 16-point plan restructures the way dispatch calls are placed
Ohio 13-year-old: ‘My dad just killed my mom. He just told me to call you guys’
1st phase of statewide conversion will be finished this year with entire project slated for completion in 2016
Crash did not affect response times, and was attributed to “routine maintenance”
Stated that her ‘daughter’ collapsed; rescuers found Great Dane on the floor upon arrival on Easter Sunday
Hurricane experts place the average return rate for a damaging hurricane to coastal regions at between 30 and 40 years
Multiple female voices can be heard on the emergency call, a 10-minute recording
EMS responded to call for seizures, entered hostage situation; dispatchers alerted police, who responded within 30 seconds
Fight centers over spending money to keep dispatch centers local or move to regional system
9-year-old girl told dispatcher what was going on, acted efficiently to get help, even told brother to man phone while she went to direct paramedics
Provide critical instructions nationwide during SCA events
Was 17 hours into 24-hour shift; incident occurred shortly after midnight
Delay is as much as 20 seconds in San Fernando Valley since budget cuts closed some fire companies
Elderly woman fell, died on floor in her apartment’s bathroom bleeding from head injury
County commissioners voted 3-0 Monday to pick Motorola over Cassidian
9 attempts to make cell phone call for help, woman’s search for neighbor were fruitless
Police chief: ‘There’s no requirement that (emergency traffic) be public unless there’s a policy.’
In 2010, the system handled 3,910,373 pocket dials, which outnumbered actual dispatches
Report found that flawed procedures used by emergency operators could be leaving callers without help for crucial seconds
The SMS service will offer an alternative for customers who are deaf or hard of hearing
Went to regional dispatch, EMS system 7 months ago; increase in response times among factors cited
Woman can be heard screaming that her son had shot her and her husband
All businesses would be required to post signs in English, helping paramedics know type of facility they’re entering
