911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
The Telecommunicator Emergency Response Taskforce (TERT) Initiative is developing dispatcher mutual aid for disaster response
Our co-hosts sit down with Dr. James Woodson, founder and CEO of Pulsara, who discusses the importance of communication and documentation when it comes to patient care
Five insights to prepare for what the present, and future, hold in store for 911 dispatch communication centers
Hurricane experts place the average return rate for a damaging hurricane to coastal regions at between 30 and 40 years
Multiple female voices can be heard on the emergency call, a 10-minute recording
EMS responded to call for seizures, entered hostage situation; dispatchers alerted police, who responded within 30 seconds
Fight centers over spending money to keep dispatch centers local or move to regional system
9-year-old girl told dispatcher what was going on, acted efficiently to get help, even told brother to man phone while she went to direct paramedics
Provide critical instructions nationwide during SCA events
Was 17 hours into 24-hour shift; incident occurred shortly after midnight
Delay is as much as 20 seconds in San Fernando Valley since budget cuts closed some fire companies
Elderly woman fell, died on floor in her apartment’s bathroom bleeding from head injury
County commissioners voted 3-0 Monday to pick Motorola over Cassidian
9 attempts to make cell phone call for help, woman’s search for neighbor were fruitless
Police chief: ‘There’s no requirement that (emergency traffic) be public unless there’s a policy.’
In 2010, the system handled 3,910,373 pocket dials, which outnumbered actual dispatches
Report found that flawed procedures used by emergency operators could be leaving callers without help for crucial seconds
The SMS service will offer an alternative for customers who are deaf or hard of hearing
Went to regional dispatch, EMS system 7 months ago; increase in response times among factors cited
Woman can be heard screaming that her son had shot her and her husband
All businesses would be required to post signs in English, helping paramedics know type of facility they’re entering
8,700 pages of messages in investigation, ‘inappropriate’ use cited
Assistant chief: Problem is mainly affecting transmissions of certain individuals in fire, rescue crews
Now that the first responder network has been approved, here’s what to expect
Recently enacted federal legislation will allow for construction of state-of-the-art communication network for 1st responders
Abilene taxpayers likely to save money
Motorola bid came in at $9,034,085 over 11 years
Woman died clutching phone; firefighters found bucket of water nearby
Respondents weighed in on everything from types of calls they handled to how they reacted
Boy, 14, suffered heart attack during basketball practice
Mayor Michael Bloomberg’s administration has been fighting to keep it private
When we pick up that radio or look at the MDT or laptop, we shouldn’t have to wonder whether it’s working the way it should
