911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
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Due to high demand, the fire department will place a fire truck out of service so its medics can respond to health emergencies
Paramedics said they are scrambling to get to an ever-increasing number of emergencies
Gov. Bruce Rauner said lawmwakers waited until the last minute to bring the bill to his desk; he strongly opposed the fee increase
Firefighter Matthew Sanchez allegedly said to the caller, “I don’t have to deal with this, you deal with it”
Authorities said the malfunctions in the system deprives responders of recent emergency information
The girl, who was unsure of her address, called 911 and told dispatchers that her mother was having trouble breathing
The text-to-911 service will aid people who are speech or hearing impaired or crime victims
The severely stressed employees now handle 37 percent more calls than they did in 2011
The unidentified woman was given her money back and told to leave, without her nuggets
The 911 center is so severely understaffed that the city has spent more than $400,000 in overtime in recent months just to get the phones answered
The man told dispatchers he needed a ride, because his grandmother suffered a stroke in the Hooters parking lot
Officials said too many cases of abuse and neglect are never reported to the proper authorities
Opponents said landlines are vital for older residents to socialize and seek emergency assistance
The man told officers he drank several beers because he was upset about a family situation
After the explosion, the man grabbed his cellphone but was unable to dial due to his injuries
Jonathan Caleb Ward told a 911 operator that he killed his mother and then hung up
The babysitter, who was watching the 6-month-old, called 911 three times and was on hold for about 40 minutes
The man said not having cheese in his dish was considered a life-threatening emergency
The call was made nearly 12 hours after Timothy Piazza fell face-first down a basement stairway Feb. 2
Janet Burns was on duty when her house caught fire; the fire department set up a GoFundMe account to help
A report found that 206 people hung up before their calls were answered in the first hour of a massive power outage
The report strives to help 911 industry stakeholders understand available standards and identify overlap between different standards
Jasmin Thomas pleaded no contest to internal charges from the department’s investigation
An official said he was “flabbergasted” to hear the department wasn’t releasing the information
Police Chief Mike McNeely says it’s among the most bizarre things he’s heard in four decades of policing
Technical teams are working to ensure that the backup system kicks in automatically during any future malfunction
Walter Clark couldn’t get a hold of his wife, so he decided to call 911; he was shocked when no one answered
Officials sent a warning to Apple Watch users about the spike in “wrist-dials”
After waiting for more than 20 minutes, a mother took her toddler, who was having an asthma attack, to the hospital
A recording or transcript of a 911 call could not be released to the public without consent from the person who placed the emergency call or from their lawyer
