911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Have we taken the lessons learned from 9/11 and truly changed our practices?
What3words has made it possible to locate any place on earth in just three words, and PSAPs are taking notice
Networked communications unite the care team on a single, secure communication channel, elevating the timeliness and quality of care
Opponents said landlines are vital for older residents to socialize and seek emergency assistance
The man told officers he drank several beers because he was upset about a family situation
After the explosion, the man grabbed his cellphone but was unable to dial due to his injuries
Jonathan Caleb Ward told a 911 operator that he killed his mother and then hung up
The babysitter, who was watching the 6-month-old, called 911 three times and was on hold for about 40 minutes
The man said not having cheese in his dish was considered a life-threatening emergency
The call was made nearly 12 hours after Timothy Piazza fell face-first down a basement stairway Feb. 2
Janet Burns was on duty when her house caught fire; the fire department set up a GoFundMe account to help
A report found that 206 people hung up before their calls were answered in the first hour of a massive power outage
The report strives to help 911 industry stakeholders understand available standards and identify overlap between different standards
Jasmin Thomas pleaded no contest to internal charges from the department’s investigation
An official said he was “flabbergasted” to hear the department wasn’t releasing the information
Police Chief Mike McNeely says it’s among the most bizarre things he’s heard in four decades of policing
Technical teams are working to ensure that the backup system kicks in automatically during any future malfunction
Walter Clark couldn’t get a hold of his wife, so he decided to call 911; he was shocked when no one answered
Officials sent a warning to Apple Watch users about the spike in “wrist-dials”
After waiting for more than 20 minutes, a mother took her toddler, who was having an asthma attack, to the hospital
A recording or transcript of a 911 call could not be released to the public without consent from the person who placed the emergency call or from their lawyer
Awareness of FirstNet’s interconnected broadband network for securing and improving public safety communication is increasing among EMS leaders
Several officers suffered minor burns, muscle strains and smoke inhalation from getting the girls out of the burning car
Every April, public safety telecommunication personnel are honored for their dedication and service through National Public Safety Telecommunicators Week
Priority Dispatch and PulsePoint announce partnership to help emergency medical dispatchers inform callers of the closest AEDs
Some lawmakers were concerned about the bill’s impact on body cameras, since the measure included language regarding video
A woman, who is in critical condition, fell 15 feet and hit her head on a granite railing
The bill declares that 911 calls involving injured people are confidential “medical records” and exempt from Iowa’s open records law
Public safety professionals across all disciplines have been waiting for more than 15 years for the construction of an interoperable national network for wireless and data communications
Officials said the girl was taken to a hospital and appears to be OK
Officials said 911 calls provide accountability on law enforcement and private organizations
The bill would declare that audio, video and transcripts of 911 calls involving injured victims of crimes or accidents are confidential
The recordings capture chaos in the background with multiple people screaming
