As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
Medics may be inclined to keep a stash of medical supplies at home in case of disaster, but doing so can lead to big legal problems
Many management systems that perceive a lack of discipline in their field crews are actually missing a lack of effective leadership
Testifying in court can be, and is, daunting — even if you are not the defendant. Keeping calm and being prepared will make it go a bit easier.
The curse of a busy EMS career is that compassion is the skill that erodes while all the rest of our skills become stronger with constant practice
There are shining stars in our profession who work hard to promote quality, and strive for performance improvement while minimizing the blame game
Although we seem to have grown accustomed to instant communication, experts wonder if this inability to “disconnect” will have a negative impact on today’s managers